Price match

1. Before you order, send us a link to the other retailer's listing, or a photo of the piece and its price with the shop's name and suburb. Tell us the piece and size you want from us and your postcode. Use our contact form (choose "A product question") or email info@lilyandminx.com.au.
2. We check their price. If your request qualifies, we send you a single-use code for that piece at the matched price.
3. Use the code at checkout within 48 hours of our reply, while we still have your size.

We match the price we can verify when we check.

We compare what that one piece would cost you delivered: their price plus their cheapest delivery to your postcode, against our price plus the postage it would have on its own ($5 Standard under $70, free Express from $70).

For example, a dress is $80 from us. Another retailer has it for $60 plus $8 delivery, $68 in all. We'd match it at $63, which with $5 Standard postage is $68.

• The identical piece: same label, style, colour and size, brand new.
• In stock at the other retailer, ready to buy now, at its public price in Australian dollars.
• An Australian retailer: a shop in Australia, or a website that sends orders from within Australia, including a label's own Australian site.
• Your order is delivered in Australia, and we still have your size.

What doesn't

• Our Final Sale pieces.
• Marketplace and auction sites, and overseas retailers.
• Clearance, outlet or last-chance prices, or prices marked not returnable.
• Member, loyalty, student, staff or first-order prices, and prices that depend on how you pay.
• Bundle, multi-buy, coupon-code or cash-back prices.
• Hire, pre-order, second-hand or obviously mistaken prices.

• We match one retailer's price, for one of each piece per order.
• A matched price can't be combined with a discount code.
• We don't change the price of an order you've already placed.
• A price-matched piece returns like any other, and we refund what you paid.
• We may decline a request that doesn't meet these conditions or that we reasonably believe isn't genuine.
• This version applies to requests made from 28 September 2026.
• Nothing here limits your rights under the Australian Consumer Law.