Heaven Midi | Lilac | Made in Australia by Nookie the Label

SHIPPING

WITHIN AUSTRALIA:

All orders are sent via Express Post.

Order before 3PM (business days) and we will dispatch your order the same day.

Total order value over $70: receive FREE EXPRESS delivery.

Total order value under $70: $5 postage applies to orders under $70.

INTERNATIONAL:

We ship to: United States - Canada - New Zealand.

(Can't find your country? Need us to ship somewhere else? Write to us at info@lilyandminx.com.au or contact us on chat and we can give you a customised quote)

Check our shipping rates:

• United States Click HERE
• Canada Click HERE
• New Zealand - Click HERE

RETURNS:

We totally get it, you can't try it on when you shop online, and sometimes finding the right style takes a few tries. We want you to love your new outfit.

We offer a no questions asked refund policy. Simply let us know within 7 days of receiving your order that you would like to return it and send it back within 30 days. Simple!

Lodging and making a return is easy, simply follow the steps below:

Step 1: Notify us that you want to return your item within 7 days of receipt of purchase. If you do not let us know within 7 days, we can only issue a refund for faulty items.

Step 2: We will be in touch with details about where you can send your return. You then have a further 30 days for it to be received by us.

Step 3: Send the return to us (please remember to keep your tracking number!) and we will be in touch once we assess your return.

Please note:

• You must send your return back in the same condition it was received.  Unwashed, undamaged and unworn, with our original tags attached.
• Sorry but we can't take back intimates, earrings & studs for health reasons.
• If you wish to return an item, please let us know at info@lilyandminx.com.au
• We do not refund the value of return postage.

CONDITIONS OF RETURN

All products must be returned:

• unworn and unwashed
• with all original tags still attached
• no smell of perfume, deodorant or washing powder
• free of make-up or tan marks

ASSESSING THE RETURN

Return product(s) will be assessed and we will notify you if your return has been accepted. Returned items which do not satisfy the above Conditions of Return will not be accepted and will be returned to the customer at our discretion.

PROCESSING TIME

• Returns are generally processed within 2 business days of receiving your return
• Please allow 5 business days for us to process refunds.